Terms and Conditions

Reservation Deposit: A $250 deposit is required at time of booking. The receipt of this deposit does not imply acceptance by the Lessor of the booking. Only when the booking has been confirmed by the Lessor is the deposit accepted, as the first instalment of the total payable.

Payments: Payment of all rental charges are due upon PICKUP of the vehicle. This must be paid in Canadian Dollars by, Cashier’s Check, Travelers Check and Visa. Sorry, no personal checks or Diners Card can be accepted. THERE WILL BE NO REFUND OF TIME CHARGES FOR LATE PICKUP OR EARLY RETURN.

Cancellation Policy: All cancellations must be in writing . A $50 charge applies to all cancellations over 30 days from the date of departure. For cancellations made less than 30 days prior to scheduled date of departure, or no shows, the reservation deposit shall be forfeited.

Security Deposit: Security/Cleaning deposit is $1,000 and is fully refundable less any damage, loss of equipment, cleaning, refueling and extra days fees.

Driving License/ Driving Age: All drivers must possess a driver license valid for the entire rental period and a major credit card. An international driver license is recommended for foreign tourists. Minimum age is 21 unless you provide your own insurance. Only drivers listed on the contract are allowed to drive. All drivers and their drivers’s licenses must be present at time of vehicle pick up.

Vehicle Pickup and Return: Vehicles are available for pick up from 9 AM to 5 PM Monday to Friday except major holidays. Vehicles may be picked up only by the applicant. After hours or weekend pick up and drop off must be arranged in advance. FREE pickup at Vancouver International Airport!

Travel Restricted Areas: Driving on unpaved, dirt roads and ‘off road’ areas is not allowed. Renter is liable for all damages to vehicle, tires, towing charges and other expenses as a result of a breakdown associated with operating in these areas.

Restrictions: Smoking is not allowed inside the vehicles. Evidence of smoking is subject to a minimum $250 cleaning charge. Towing of anything is prohibited at all times.

Insurance: If you are a US or Canadian resident and have auto insurance coverage that covers rentals and you have full coverage (liability, comprehensive and collision) you will need to provide us your insurance information prior to the rental so we can verify the coverage. Otherwise you will need to purchase our commercial insurance at $15 per day which offers the minimum statutory liability coverage and comprehensive and collision coverage with a $350 deductible per occurrence. Insurance provided by credit card companies is not valid as they do not cover RV’s.